Online shoppers are also potential customers in physical stores. Mobile, tablet, desktop, social networks, physical stores: customer is king, he can choose where and how he wants to buy.
The Shopify platform provides a truly omnichannel solution: recognized for its eCommerce features, Shopify is also very strong in retail, natively! With a Shopify account, you have access to omnichannel features: to open an online store, as for open a physical store, or sell on social networks.
Immediately, without any additional software or solution, Shopify allows for instance:
- an online shopper to return a product in a physical store,
- a retail customer to be receive at home an out of stock product,
- an online shopper to be delivered in a physical store,
- an online shopper to put an option on a product in a physical stor,
- ...
And let's be clear! When we talk about native omnichannel with Shopify, we are talking about features at the heart of the solution, and directly maintained by Shopify teams.
